At OYA Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make purchases from our store located in Egypt.

Information We Collect

When you visit our website or make a purchase, we may collect certain information from you, including:

1. Personal Information: Such as your name, email address, phone number, and shipping address, which you provide to us when placing an order or creating an account.

2. Payment Information: Including your credit card details or other payment methods when you make a purchase. Please note that we do not store your payment information on our servers. All transactions are processed through secure payment gateways.

3. Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

4. Usage Data: We may gather data on how you interact with our website, including pages visited, products viewed, and the duration of your visit.

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing: To fulfill and deliver your orders, communicate with you about your purchases, and provide customer support.

2. Account Management: To create and manage your account on our website, including processing login credentials and account verification.

3. Marketing and Promotions: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out of these communications at any time.

4. Improving Our Services: To analyze website performance, identify trends, and enhance the user experience.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting marketing activities. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Your Rights

You have the right to access, update, or delete your personal information held by us. You may also request to unsubscribe from our marketing communications at any time. To exercise these rights or inquire about our Privacy Policy, please contact us using the information provided below.

Updates to Privacy Policy

We reserve the right to update our Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please contact us at contact@oyacollections.com.

Thank you for trusting OYA Collections with your personal information. We are dedicated to protecting your privacy and providing you with a secure and enjoyable shopping experience.